Our Response To COVID-19

Your Pet’s Health Is Essential
And We Are OPEN!


As part of your family’s trusted healthcare team we are remaining open for your pet’s veterinary care needs. However, with the continued threat of COVID-19 in our area, we will maintain our curbside care policy until further notice. 

These are uncertain times for everyone, but please remember that pets are not immune to injuries, parasites, and other communicable diseases during this time. Be sure to continue to keep your pets up-to-date on vaccines (especially rabies) and continue monthly heartworm, flea, and tick prevention to help keep them safe and healthy.

We are here to serve our community and to ensure that your animal companions continue to receive the care they need. As you know, pets are wonderful stress-relievers and we want to make sure we do all we can to make sure they stay happy and healthy during these challenging times. As a reminder, we are offering the following options for the care of your pet:

  • Vet Valet/Drop-off Exams: Call the hospital at 646-876-2216 when you arrive and we’ll take your pet inside for their exam or bring your prescription out to you. 
  • Telemedicine Appointments: Download Airvet to visit with us, virtually! This is a great option for rechecks, if you are out of town, or unable to use one of our drop off options. You can learn more about our new telemedicine service here.
  • Pet Taxi Service: Would you like to have your pet brought in for care without leaving your home? We’ve partnered with a third-party company to offer pick-up and drop-off service at your building’s front door to help bring your pet to us for care. SpotOn offers pet taxi services starting at $25 one-way and varying based on distance. SpotOn requires some advanced notice, so we do not recommend counting on this service for emergencies. Please call our office at 646-876-2216 or email us to learn more or arrange for a SpotOn taxi.

Need Food, Meds, Or Other Supplies For Your Pet?

During this time, we understand if you would prefer to have your pet’s prescriptions, preventatives, and prescription diets delivered to your home. We have partnered with Vets First Choice to run our online pharmacy. When you do purchase through our online pharmacy, the purchase is automatically documented in your pet’s medical record, and the product’s guarantees stay intact. It is also a way to support your local veterinarian during a difficult time. 

Our Vets First Choice online pharmacy works hand-in-paw with us to make sure your pet gets exactly the medications he or she needs, and with their convenient AutoShip option, shipping is FREE on all orders.

If you have questions about ordering medications, prescription diets, or other products, please don’t hesitate to call us at 646-876-2216.