Stephanie
Practice Manager
Stephanie was born and raised in Brooklyn, NY. She has over 25 years of experience in
veterinary medicine, with a focus on emergency and specialty care. Stephanie began her career as an emergency room technician, where she gained valuable hands-on medical knowledge and skills. She later transitioned into supervisory and leadership roles, emphasizing medical quality, effective time management, and fostering a positive team culture. Her experience encompasses business operations, emotional intelligence, marketing, customer service, and enhancing the overall customer experience. Stephanie thrives on developing her teams and witnessing their growth to their fullest potential. She believes that leadership enables her to “be the change she wants to see in veterinary medicine,” specifically by breaking down historical barriers and building bridges for collaboration between her teams and leadership.
In her free time, Stephanie enjoys being a proud mom to her three sons, ages 28, 26, and 26, who she considers her greatest accomplishments. She also shares her home with four purrfect beloved cats: her cuddle buddy, a fluffy grey and white tabby named Brooklyn, her loyal one-eyed calico named Arya, and her most recent rescues, who are tuxedo siblings: fiesty mama’s baby boy, Bronx, and her sweet, shy baby girl, Jeter. Stephanie loves to cook, all things cats and Brooklyn, listening to music, writing poetry, and embracing the joys of being a homebody.
Markita
Assistant Manager
Born and raised in Forest Hills, Queens, Markita has always had a deep love for animals—starting with her first pet, an orange tabby named Hector. She knew from a young age that she wanted to work with animals in some capacity.
Her journey in the veterinary field began at a low-cost mobile veterinary program, followed by five years at a clinic on the Upper East Side. In 2019, she joined the team at Abingdon Square Veterinary Clinic, bringing with her exceptional communication skills and a natural ability to connect with clients. These strengths quickly made her an integral part of the team.
Markita began as a receptionist, quickly rose to lead receptionist, and now serves as Assistant Manager. Her warm smile and positive attitude is what has helped her gain this role.
At home, Markita shares her life with her beloved pit bull, Hatch, and seven cats. In her free time, she enjoys taking Hatch on long walks, dining out, and relaxing at home.
Megan
Customer Service Representative
My name is Megan Flores and for over a decade, I’ve had the privilege of caring for animals through so many of life’s most important moments. My journey began at the ASPCA, where working in the kitten nursery taught me the beauty of patience, compassion, and caring for the most vulnerable. Since then, I’ve had the opportunity to work in shelter care, adoption, behavior, veterinary medicine, emergency and specialty care, foster support, and end-of-life care.
Being there for pets and their families, especially during their final moments together, taught me how meaningful it can be to simply offer compassion, comfort, and a gentle presence when it matters most. From the very first moments of life to the last, every experience has shaped the way I care for animals and strengthened my belief that every animal deserves to be understood, loved, and given a voice.
Outside of work, I’m a proud mom to three dogs and a cat who are truly the center of my world. I love discovering new places, trying new experiences, and, above all, making the most of every moment, not to mention my love for reading and watching anime.
Cynthia
Customer Service Representative
I’ve always had a passion for animals of all kinds, having owned a variety of pets from guinea pigs and snakes to birds, and dogs. In addition to my love for household pets, I also have a special appreciation for farm animals and a slight obsession with highland cows. I grew up in the Bronx next to horse stables, where I would volunteer as a teen.
This experience has given me a well-rounded understanding of the needs of different animals and the unique bond they share with their families. As a dog mom myself to a Wheaten Terrier named Benji, I understand the important role animals play in our lives. My goal is to provide compassionate, knowledgeable service that helps make every visit to the clinic a positive experience.
Alanna
Customer Service Representative
With over 9 years of customer service experience, including 4 years in the veterinary field, where I focus on making both clients and their pets feel comfortable and cared for during appointments and procedures. I value transparency, open-mindedness, and creating positive experiences for everyone I work with. Outside of work, I enjoy spending time with family, playing video games, and going out for dinner and activities with my partner. I’m also a proud parent to Onyx, my shy but playful and cuddly 6-year-old boxer bulldog
Sidei
Lead Veterinary Technician
Sidei Clouden is a graduate of SUNY Canton’s Class of 2021, where she earned a bachelor’s degree in Veterinary Science Technology with a minor in Veterinary Service Administration. Growing up surrounded by animals—from dogs to cows and goats—sparked her lifelong passion for animal care. In her free time, Sidei enjoys fitness training, cooking, dancing, learning about different cultures and religions, and planning game nights and vacations with friends and family.
Jordan
Lead Veterinary Technician
Jordan has been a technician since 2017. She obtained an Animal Science degree from Stephen F Austin State University in Nacogdoches, Tx. Initially started off at a high volume non-profit spay/neuter clinic, then worked at a general practice clinic for 3 years where they performed wellness visits, dentals, soft tissue surgeries, and triage patients. Before moving to NY, she worked in emergency medicine. Although she enjoyed the adrenaline rush from emergency medicine, she wanted a change of scene to a fear free facility and working with healthy patients. Jordan enjoys working with her teammates and building friendships with fur babies! She cannot wait to meet you! In her free time she enjoys painting, dancing, long walks in nature, and working out.
Sarah O.
Veterinary Technician
My name is Sarah, I was born and raised in the Bronx, NY. As a child I owned 6 pets who were all cats. As a child I wanted to study Egyptology and explore the ancient artifacts of Egyptian tombs. I changed my mind after getting my first pet and having one encounter having to rescue a stray cat in danger off the street. I’m a growing technician in training pursuing my certification in school to become a licensed veterinary technician. I started out with my training in an ER/Specialty hospital and expanded my growth and experiences through several general practices around the city. I enjoy participating in surgery within the veterinary field because of how busy the flow is from start to finish. I currently own 2 cats one female named Coco and one male named Leon. When I’m not working I enjoy spending time with my partner and visiting new places to travel together to and I recently found a new interest in finding books to read on my time off.
Avian
Veterinary Technician
I’ve been in the veterinary field for about 19 years. I love anesthesia and surgery. In my free time I play competitive pool and Pétanque. I also volunteer for a community kayak non profit in Staten Island. Other than that I’m hanging with my pup Spanky and my two cats Charlie and Scout cooking up some good eats for my girlfriend and I!
Steph C.
Veterinary Technician
Bianca
Veterinary Technician
Bianca began her career in the veterinary field while living in Berkeley, California, where she learned many technical skills while working in a large, multi-doctor clinic specializing in both general practice & emergency medicine. Now back home in New York, she continues to grow as a veterinary technician and hopes to obtain her license in the near future. She loves working in this field because working with animals prevents her from fulfilling her desire to adopt any & all small animals, since her chihuahua, Cricket, will not allow another dog in the house. In her spare time, Bianca enjoys doing all kinds of crafts, reading, & being out in the sun.
Brittany
Veterinary Technician Assistant
With several years of hands on experience in animal shelter environments, I’ve dedicated my career to the compassionate care and handling of animals in need. My background includes working as an animal handler and caretaker at both the ASPCA and Animal Care Centers, where I supported the physical and emotional well being of shelter animals through daily care routines, behavioral observation, and enrichment activities.
Through this work, I developed a deep understanding of animal behavior, stress management in high volume shelter settings, and the importance of patient, consistent care. I take pride in my ability to build trust with animals of all temperaments, ensuring they feel safe, respected, and valued.
Outside of work, I’m a proud dog parent to Cinnamon, a sweet rescue who constantly reminds me why this work matters. In my downtime, you’ll often find me reading a good book or exploring new restaurants always on the lookout for the next great bite.
Larissa
Veterinary Technician Assistant
My name is Larissa and I am 28 years old. I love and currently have 4 black cats! I have worked in veterinary medicine since 2018 and my experience ranges from all kinds of small animals, some exotics, but my strength shines in feline medicine.
Sarah H.
Veterinary Technician Assistant
I love working with animals, and with over 20 years of experience. I take a lot of pride in the care I provide. I truly believe animals simply want to love and be loved, and I’m committed to always advocating for their quality of life. I have a special interest in dentistry, rooted in my desire to help animals live long, healthy, pain-free lives. I also like supporting pet owners through clear, thoughtful guidance so they feel confident caring for their pets. Originally from New England, I’ve now spent more than half my life in NYC. I love cycling, exploring new places, and finding the best spicy food it has to offer. I also appreciate creative outlets and experiencing the arts. I enjoy getting outside of the city to hike in nature, but my favorite place of all is anywhere near the sea. At home, I’m happiest with my chihuahua mix Sonny and my shiny black cat Bruin.
Raychel
Veterinary Technician Assistant
Hello! My name is Raychel and I have always been interested in helping animals. I started volunteering at a veterinary office in high school and fell in love with the field since. I have worked at two general practices over the past six years across laboratory tests, aiding in surgery, managing a room, and more. I am incredibly excited to continue learning and healing at Abingdon Square Veterinary Clinic!